Terms
What you agree to when you order from Pinch.
These are the terms you agree to when you order from Pinch.
Who we are
Pinch is a Lebanese food brand making flavoured sea salt blends. You can reach us on WhatsApp at +961 81 264 164 or by email at info@pinch-lb.com, and we answer within one or two working days.
Ordering
An order is a request until we confirm it. We confirm by email. If something you ordered turns out to be unavailable, we will tell you and you can change the order or cancel it.
Pre-orders
A pre-order reserves jars before the shop opens. We will contact you to confirm what you want and what it costs, and you are free to change your mind or ask for nothing at all.
Delivery
We deliver across Lebanon. You will be informed if there is a delay in delivery.
If something is wrong
If a jar arrives broken, leaking, or is not what you ordered, tell us within seven days and send a photograph if you can. We will replace it or refund it, whichever you prefer. You do not need to send it back.
Food is not returnable once opened.
Allergies and what is in the jar
Every ingredient is listed on the jar. If anything is unclear, ask us before you order.
What is ours
The name Pinch, the mascot, the artwork, the photographs and the words on this site are ours. You are welcome to share a link or a photograph of your own.